Originally posted by Omaha 680
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Also, they don't have toll booths anymore. They read your license plate and are supposed to send you a bill. The problem is that if you move they don't bother to update their records and keep sending bills to the original address they had on file even if you update your registration with the new address. They never tell you even on their own freaking website that they almost never update their records, so most residents have no idea the toll authority doesn't have their current information. But then maybe once a year they do update and send you a bill. The problem is by then they don't just bill you for what you owe. They bill you that amount PLUS hundreds of dollars in late fees. Then it's hard to get them on the phone to talk to you to resolve the issue. When you can finally speak with someone then they'll finally usually remove or reduce the extra fees, but it takes a lot of work to get there.

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