So, I went to pick up my daughter from preschool at noon, and I find this sitting in my carport.

On Black Friday we bought one of these, new, online, for almost 60% off. The following Monday, I got a call saying that they were out of stock, asking if I wanted a floor model or a different one. I said I'd wait, that there was no rush. No one has called since. I got in the shower at 11:30AM, and apparently they called and left a voicemail on my phone saying that they had left it there for me.
But, I've got a dusty, tape stained, fingerprints all-over, floor model sitting on dead leaves on bare metal in my carport with no installation kit, no manual, no friggin' box. I called their customer service line, and they've assured me that they'll fix this, but I'm still left asking the question: WTF, Lowe's?

On Black Friday we bought one of these, new, online, for almost 60% off. The following Monday, I got a call saying that they were out of stock, asking if I wanted a floor model or a different one. I said I'd wait, that there was no rush. No one has called since. I got in the shower at 11:30AM, and apparently they called and left a voicemail on my phone saying that they had left it there for me.
But, I've got a dusty, tape stained, fingerprints all-over, floor model sitting on dead leaves on bare metal in my carport with no installation kit, no manual, no friggin' box. I called their customer service line, and they've assured me that they'll fix this, but I'm still left asking the question: WTF, Lowe's?
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