White Coat Syndrome

[MartyFunkhouser]

Mrs. Funk c-section

See this is an appropriate and tasteful use of emoticons.

[Mrs. Funk]

During my wife's first visit and mind you I'm paraphrasing here and not including everything they screwed up on but here goes....not only did they forget to get her pre-natal vitamins. Not only did they not tell her the results of her blood test for 2 1/2 weeks...she had to actually go in and ask them when signing a waiver as we'd decided to switch doctors and the response from the nurse was...."Um....no one called you?.....um....yeah everything looks fine....we'll make sure we transfer all this to your new OBGYN."

A couple days later my wife told me during her first visit that she asked at least 3 different times and to 3 different people "What am I supposed to do? What am I supposed to know? This is my first and possibly only pregnancy."

And the answer she got...."Oh....that's all on our website."

WTF?!

Yeah...she changed Doctors and he's MUCH better.

That they let so many things slip through cracks and treated her like a number at a cattle auction really peeved both of us.

I wrote a letter to the Doctor and made clear why we switched Doctors and detailed everything they let slip through the cracks and the responses my wife received when she was asking simple questions. 2 weeks later I get a call from the Office Manager there apologizely profusely about everything they let slip through the cracks. I told her that's fine but I'd rather hear it from the Doctor and her response?...."Oh well he's too busy that for." I hung up.

I've been with her to the last couple of appointments and the new Doctor is fantastic and treats her great and he answers all of our questions.

Anyway, before all the chat about c-sections, I had meant to post about how deplorably you and your wife were treated by that doc's office. The staff was extremely unprofessional at multiple junctures.

I'm willing to let some stuff slide depending on the circumstance, but it sounds like they totally dropped the ball on all fronts. A poorly-managed and disorganized office reflects badly on everybody, in medicine and in other venues. I'm glad you found somebody who treats you better!