WARNING: SITE HOSTING PROBLEMS

[Jeff Lebowski]

So have you looked at what the CPU is doing?

Is it the database? PHP? Do they have any monitoring systems you can look at and verify what is going on? Or do they just send you pretty graphs?

Here is an explanation of the graphs:

CPU resource usage graph explained

If you are a SiteGround customer and you have been contacted regarding your account's CPU resource usage, you would have received a graph showing how much CPU resources your account consumes.

In this article we will explain how to read the stats shown in the graph.

The CPU statistics for each account's server resource usage are generated on a quite complex principle.

The graph is split into two smaller graphs - the upper one shows the CPU time for your user. This is the average time a script started by your account takes to execute on the server. The time is in CPU ticks/cycles. The numbers on the left side of the graph show the number of CPU ticks and the digits at the bottom show the time on the server (the timezone on our servers is CST).

The lower graph shows the number of executions per hour your account makes. The numbers on the left side of the graph show the number of executions and the digits at the bottom show the time on the server (the timezone on our servers is CST).

A simple example of an execution is when a visitor opens your website and your index file is loaded. This counts as one execution. The more visitors your website has, the more executions it will generate.

You will also see two lines - a yellow and a red one. The yellow line shows the CPU usage and executions of a regular account on the shared server. The red one shows the CPU time and executions for your account. The higher the red line is, the more resources your account consumes.

[FMCoug]

Check out this thread:

http://www.vbulletin.com/forum/showthread.php?t=248645

[Jeff Lebowski]

Check out this thread:

http://www.vbulletin.com/forum/showthread.php?t=248645

Look at the numbers on some of those forums.

30K+ members, 4mil+ pageviews, 600gigs a month.

11,000 members, around 3M pageviews/month

We are small potatoes.

[RobinFinderson]

Too bad the site host isn't as gracious as Jeff.

Jeff, you are a good man to take this on. Your dealing with this kind of hassle is what keeps this place going, so sincere thanks.

[FMCoug]

Look at the numbers on some of those forums.

30K+ members, 4mil+ pageviews, 600gigs a month.

11,000 members, around 3M pageviews/month

We are small potatoes.

Exactly. That's why I'm thinking one of those guys who hosts a lot of big vBulletin sites would be more amenable / understand the resources of CUF than a general host.

[TripletDaddy]

We are small potatoes.

I am digging the Hyman Roth vibe.

So for someone that doesn't speak computer, what does all this mean? Is CUF getting ripped off, or is it likely that we have to pay over $1,000 a year to waste time and not work?

[RobinFinderson]

Look at the numbers on some of those forums.

30K+ members, 4mil+ pageviews, 600gigs a month.

11,000 members, around 3M pageviews/month

We are small potatoes.

No doubt. This smells like a shakedown. CPU usage? VB makes DB queries for a tiny community. Running it might be more demanding than a static web page, but how serious can it really be? We are talking about byte-sized needs.

[Jeff Lebowski]

Exactly. That's why I'm thinking one of those guys who hosts a lot of big vBulletin sites would be more amenable / understand the resources of CUF than a general host.

I am sure those big forums have dedicated servers. The question is, what is the threshold where a company is going to push you to the dedicated server solution? I am sure it varies by company.

I am on the phone (on hold) with Host Gator. They seem to be popular for vbulletin sites. I believe that is what MW is currently using for CG.