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Thread: Microwave on the fritz

  1. #1
    sweet triple TripletDaddy's Avatar
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    Default Microwave on the fritz

    last night, our microwave (kitchenaid) decided to freak out. It was in the middle of defrosting some chicken and it made a loud sound....almost like a pop....then it shut off completely. At first I thought the microwave had torn an ACL and I feared the worst.

    After a brief timeout, the electronic display started showing all these strange, Matrix-like characters scrolling across the front. Then a minute or two later, the micro turned back on....the lights work, the tray rotates, etc. We all gave the microwave an brief, sportsmanlike ovation and went back to our business.

    The only problem now is that the microwave doesn't heat anything. Something is clearly wrong.

    I tried cleaning the front of the microwave with glass cleaner. That didn't help. I also lifted up the glass tray and looked underneath it, but couldn't really ascertain much from doing that. There is no "fix the microwave" fuse in the fuse box. Also, this doesn't seem to be the type of situation that calls for a tape measure or my cool laser level. I have basically depleted my microwave-repair-skills arsenal.

    Any advice?
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    Board Bookworm happyone's Avatar
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    Time to buy a new microwave

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    The dude abides Jeff Lebowski's Avatar
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    That doesn't sound like something that can easily be fixed. You could take it to a repair shop and ask for an estimate. My guess is that you will need to buy a new one.
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    It is NOT a monkey! creekster's Avatar
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    Check the solenoid first. My old man always said you should make sure you check the solenoids.
    PLesa excuse the tpyos.

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    I had a microwave do a similar death while defrosting a frozen bowl of leftovers, which probably weighed 2 or 3 lbs. I guess those things are only designed to cook small portions.

  6. #6
    sweet triple TripletDaddy's Avatar
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    we are having a repair guy come out to check it out and fix it. He said over the phone that he thinks it is the something or other tube (not fallopian tube, I am positive of that).

    The problem with buying the appliances through the home builder is that they sell models that are not readily available at the store, the measurements always seem to be a bit screwy, and replacing them is a hassle. Not sure how easy it will be to replace this microwave and pop in a new one because it comes with a trim kit (not as sexy as it sounds...boo) that makes the microwave and oven look like one large stainless steel monster of love. If we don't get the exact same micro, then we have some unmatched set of appliances and my wife is unhappy and my OCD starts kicking into overdrive.
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    RIP CUF DU Ute's Avatar
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    Default Fritz on the microwave


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    sweet triple TripletDaddy's Avatar
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    Spaceghost, you are correct. he said it was the "mag tube."

    The house call and estimate is free, fortunately. let's see what he will charge to fix, though. His hourly bill rate for labor will likely put him at the same pay scale as most partners around the office.
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    Senior Member il Padrino Ute's Avatar
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    You'd best get your kids to a doctor quick to make sure there is no radiation poisoning. I'd hate for any of your grandkids to be born with 3 eyes, no genitalia and a club foot.
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  10. #10
    sweet triple TripletDaddy's Avatar
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    Update: appliance guy came by, confirmed that it was the mag tube, counseled my wife to not defrost chicken for 10-12 minutes at a time, and then provided a quote that i thought was really reasonable.

    Replacement mag tube: $80 (new in box, not a refurb)
    Labor: $50

    Also, one year full replacement warranty on the part.

    I thought this was a really good deal. He did say that because of the economy, the days of high margin repairs have gone by the wayside (at least for now). Everyone is scrambling to make money on volume, not margin, so if you need home repairs, this is a good time to get them done.

    He is going to pick up the part and try to come back this evening. If not, then tomorrow morning.

    I didn't realize how often we use our microwave. It is annoying to warm certain things on the stove.
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  11. #11

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    Quote Originally Posted by TripletDaddy View Post
    Update: appliance guy came by, confirmed that it was the mag tube, counseled my wife to not defrost chicken for 10-12 minutes at a time, and then provided a quote that i thought was really reasonable.

    Replacement mag tube: $80 (new in box, not a refurb)
    Labor: $50

    Also, one year full replacement warranty on the part.

    I thought this was a really good deal. He did say that because of the economy, the days of high margin repairs have gone by the wayside (at least for now). Everyone is scrambling to make money on volume, not margin, so if you need home repairs, this is a good time to get them done.

    He is going to pick up the part and try to come back this evening. If not, then tomorrow morning.

    I didn't realize how often we use our microwave. It is annoying to warm certain things on the stove.

    Phew! Glad to hear everything worked out well, DDD!

  12. #12
    Faith crisis consultant SeattleUte's Avatar
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    Quote Originally Posted by TripletDaddy View Post
    last night, our microwave (kitchenaid) decided to freak out. It was in the middle of defrosting some chicken and it made a loud sound....almost like a pop....then it shut off completely. At first I thought the microwave had torn an ACL and I feared the worst.

    After a brief timeout, the electronic display started showing all these strange, Matrix-like characters scrolling across the front. Then a minute or two later, the micro turned back on....the lights work, the tray rotates, etc. We all gave the microwave an brief, sportsmanlike ovation and went back to our business.

    The only problem now is that the microwave doesn't heat anything. Something is clearly wrong.

    I tried cleaning the front of the microwave with glass cleaner. That didn't help. I also lifted up the glass tray and looked underneath it, but couldn't really ascertain much from doing that. There is no "fix the microwave" fuse in the fuse box. Also, this doesn't seem to be the type of situation that calls for a tape measure or my cool laser level. I have basically depleted my microwave-repair-skills arsenal.

    Any advice?
    You seem to have recurring issues with microwaves everywhere. I wonder why?
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    It is NOT a monkey! creekster's Avatar
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    Quote Originally Posted by SeattleUte View Post
    You seem to have recurring issues with microwaves everywhere. I wonder why?
    His mag tube doesn't work.
    PLesa excuse the tpyos.

  14. #14

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    Quote Originally Posted by YOhio View Post
    Phew! Glad to hear everything worked out well, DDD!
    He's not out of the woods yet! I'll wait until DDD updates the thread after the actual repair rather than foolishly counting the eggs before they hatch (like some people around here).
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    sweet triple TripletDaddy's Avatar
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    Quote Originally Posted by SeattleUte View Post
    You seem to have recurring issues with microwaves everywhere. I wonder why?
    Have I mentioned prior microwave issues?

    Quote Originally Posted by Lost_Student View Post
    He's not out of the woods yet! I'll wait until DDD updates the thread after the actual repair rather than foolishly counting the eggs before they hatch (like some people around here).
    Mid-morning and no word yet from the microwave repair guy.
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  16. #16

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    Quote Originally Posted by TripletDaddy View Post
    Have I mentioned prior microwave issues?



    Mid-morning and no word yet from the microwave repair guy.
    See, YO? Now your hopes have been dashed. What a Dumdum!
    "Seriously, is there a bigger high on the whole face of the earth than eating a salad?"--SeattleUte
    "The only Ute to cause even half the nationwide hysteria of Jimmermania was Ted Bundy."--TripletDaddy
    This is a tough, NYC broad, a doctor who deals with bleeding organs, dying people and testicles on a regular basis without crying."--oxcoug
    "I'm not impressed (and I'm even into choreography . . .)"--Donuthole
    "I too was fortunate to leave with my same balls."--byu71

  17. #17
    It is NOT a monkey! creekster's Avatar
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    Triplet, before you let the repair guy open up your microwave, I would ask him how he knows, and I mean really knows, the mag tube is dead. You should have him check with some philosophers ot see if his knowledge is real or not and if the theory of his knowledge acquisition might have gotten in the way of his understanding of the problem. Just some friendly advice.
    PLesa excuse the tpyos.

  18. #18

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    Quote Originally Posted by Space Ghost View Post
    DDD,

    The magnetron in your microwave is probably toast. This happened to my microwave just a few months ago - after 10 years of reliable use. I was going to open up mine and replace the part myself, but the cost of a new magnetron ($150) and the dozen or so t20 safety torx bit screws on the back of my microwave cover (for which I have no bit) deterred me. I ended up buying a used scratch-and-dent as a replacement from a local appliance wholesaler. It cost me about $225 (including tax), which is about what I would have paid to have the old one fixed (if you include parts and labor).

    If you want to get an idea what a new magnetron will cost for your microwave... go to Repair Clinic dot com and input your model #. Then isolate the magnetron part using the "part type" selection list on the left-hand side.




    I wouldn't waste your money trying to have someone else fix it... unless you really, really love it and nothing else will do. Also, having someone come out and look at it will cost you a $50-$75 trip charge... some (less than reputable) repair outfits charge you once to come out and diagnose and again to come out again and fix it. So watch out for that.




    Like your wife, I prefer the homogeneous badging on the appliances... I replaced my GE Profile microwave with a GE monogram one. The two microwaves are slightly different in size, but the cabinet space where the microwave was installed was actually more spacious than I thought it was. It was only after I removed the trim kit that framed the old microwave in the cabinet that I realized that I had a lot more room to play with than I had previously thought. The trim kit was affixed to the cabinet frame with 4 philips screws and was quite easy to remove. Since it was made specifically for my old microwave, I discarded it after I took the old microwave to the recycling center. There is a trim kit available for this other GE model, but for now I just have the microwave sitting alone in the cabinet void. It looks just fine (to me) without the trim kit framing it.

    Anyway... good luck!

    cheers.
    Spaceghost, this is amazingly detailed knowledge about microwaves. Kudos to you.
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    Soul Plumber wuapinmon's Avatar
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    Quote Originally Posted by creekster View Post
    Triplet, before you let the repair guy open up your microwave, I would ask him how he knows, and I mean really knows, the mag tube is dead. You should have him check with some philosophers ot see if his knowledge is real or not and if the theory of his knowledge acquisition might have gotten in the way of his understanding of the problem. Just some friendly advice.




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  20. #20
    sweet triple TripletDaddy's Avatar
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    Second update: microwave dudes arrived at the house, replaced the mag tube for the quoted amount, and went on their way.

    My wife said that they left the old mag tube with us because they are required to give it to the owner. Has anyone heard of this? Does a mag tube emit radiation?

    At any rate, when I get home, I will simply put it in my neighbor's trash can (Persians) and be done with it.

    Thanks to everyone for all your comments, insights, and private messages of concern. We are all ok and happy to put this trial behind us.
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  21. #21

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    Quote Originally Posted by TripletDaddy View Post
    Second update: microwave dudes arrived at the house, replaced the mag tube for the quoted amount, and went on their way.

    My wife said that they left the old mag tube with us because they are required to give it to the owner. Has anyone heard of this? Does a mag tube emit radiation?

    At any rate, when I get home, I will simply put it in my neighbor's trash can (Persians) and be done with it.

    Thanks to everyone for all your comments, insights, and private messages of concern. We are all ok and happy to put this trial behind us.
    Glad to hear everything worked out well, DDD!
    "Seriously, is there a bigger high on the whole face of the earth than eating a salad?"--SeattleUte
    "The only Ute to cause even half the nationwide hysteria of Jimmermania was Ted Bundy."--TripletDaddy
    This is a tough, NYC broad, a doctor who deals with bleeding organs, dying people and testicles on a regular basis without crying."--oxcoug
    "I'm not impressed (and I'm even into choreography . . .)"--Donuthole
    "I too was fortunate to leave with my same balls."--byu71

  22. #22
    Sexiest Poster in Town UteStar's Avatar
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    Quote Originally Posted by TripletDaddy View Post
    Second update: microwave dudes arrived at the house, replaced the mag tube for the quoted amount, and went on their way.

    My wife said that they left the old mag tube with us because they are required to give it to the owner. Has anyone heard of this? Does a mag tube emit radiation?

    At any rate, when I get home, I will simply put it in my neighbor's trash can (Persians) and be done with it.

    Thanks to everyone for all your comments, insights, and private messages of concern. We are all ok and happy to put this trial behind us.

    When I started reading this thread, I wasn't sure how it was going to end, for good or bad. It appeared that you had a good deal and the guy was going to fix it for a good price...but then your update on him not calling yet, left me feeling disappointed wondering if it was too good to be true. And then, when the frustration I was feeling reached its pinnacle, you give us this update and once again, I feel pleased. Congrats DDD. It sounds like it was quite the ordeal with more twists and turns than a Tom Clancy novel, but a conclusion that left people cheering from their seats.

    Enjoy the new lease on life the microwave.

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    It is NOT a monkey! creekster's Avatar
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    Did you say dudeS? there were two ro more people to fix your little bitty mag tube? Bad news, triplet. They were casing your place for a job later today. Be careful.
    PLesa excuse the tpyos.

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    sweet triple TripletDaddy's Avatar
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    Quote Originally Posted by creekster View Post
    Did you say dudeS? there were two ro more people to fix your little bitty mag tube? Bad news, triplet. They were casing your place for a job later today. Be careful.
    hopefully the take some of the Easter decorations that are starting to resurrect pop up around the house.
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  25. #25
    sweet triple TripletDaddy's Avatar
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    Quote Originally Posted by UteStar View Post
    Spoiler for Fate of Triplet's microwave:
    When I started reading this thread, I wasn't sure how it was going to end, for good or bad. It appeared that you had a good deal and the guy was going to fix it for a good price...but then your update on him not calling yet, left me feeling disappointed wondering if it was too good to be true. And then, when the frustration I was feeling reached its pinnacle, you give us this update and once again, I feel pleased. Congrats DDD. It sounds like it was quite the ordeal with more twists and turns than a Tom Clancy novel, but a conclusion that left people cheering from their seats.

    Enjoy the new lease on life the microwave.
    Sorry, but I had to edit your post. In the future, please be more considerate of those that have not yet finished reading through the entire "Microwave on the fritz" thread.
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  26. #26

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    Quote Originally Posted by creekster View Post
    Triplet, before you let the repair guy open up your microwave, I would ask him how he knows, and I mean really knows, the mag tube is dead. You should have him check with some philosophers ot see if his knowledge is real or not and if the theory of his knowledge acquisition might have gotten in the way of his understanding of the problem. Just some friendly advice.

  27. #27
    My Mic Sounds Nice falafel's Avatar
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    Quote Originally Posted by Lost_Student View Post
    Glad to hear everything worked out well, DDD!
    Feels good to have waited it out, doesn't it?
    Ain't it like most people, I'm no different. We love to talk on things we don't know about.

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  28. #28

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    Quote Originally Posted by falafel View Post
    Feels good to have waited it out, doesn't it?
    Oh, yeah! Some of us stuck with it and didn't jump the gun. SO worth it!

    "Seriously, is there a bigger high on the whole face of the earth than eating a salad?"--SeattleUte
    "The only Ute to cause even half the nationwide hysteria of Jimmermania was Ted Bundy."--TripletDaddy
    This is a tough, NYC broad, a doctor who deals with bleeding organs, dying people and testicles on a regular basis without crying."--oxcoug
    "I'm not impressed (and I'm even into choreography . . .)"--Donuthole
    "I too was fortunate to leave with my same balls."--byu71

  29. #29
    Semper infra dignitatem PaloAltoCougar's Avatar
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    Quote Originally Posted by TripletDaddy View Post
    ...Does a mag tube emit radiation?

    At any rate, when I get home, I will simply put it in my neighbor's trash can (Persians) and be done with it.
    Obviously you haven't been watching this season's 24. Leaving spent fuel rods with the Persians cannot end well.

  30. #30

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    Quote Originally Posted by PaloAltoCougar View Post
    Obviously you haven't been watching this season's 24. Leaving spent fuel rods with the Persians cannot end well.
    I remember when I was little my mom would tell us to stand at least a couple of feet away from the microwave while it was on. Dangerous stuff.
    "Seriously, is there a bigger high on the whole face of the earth than eating a salad?"--SeattleUte
    "The only Ute to cause even half the nationwide hysteria of Jimmermania was Ted Bundy."--TripletDaddy
    This is a tough, NYC broad, a doctor who deals with bleeding organs, dying people and testicles on a regular basis without crying."--oxcoug
    "I'm not impressed (and I'm even into choreography . . .)"--Donuthole
    "I too was fortunate to leave with my same balls."--byu71

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